At TDD, customer satisfaction is our priority. We have designed this Refund and Cancellation Policy to ensure transparency and clarity for our users.

Eligibility for Refunds

• Products/Services Covered: This policy applies to digital products and services purchased through our website.
• Time Frame for Requests: Refund requests must be made within 7 from the date of purchase.
• Conditions for Refunds: Refunds may be granted under the following circumstances:
  • The product/service was not delivered as promised.
  • There was a technical issue that prevented usage, and support was unable to resolve it.
  • Duplicate transactions or billing errors.

Non-Refundable Items
Certain products/services may be exempt from refunds. These include but are not limited to:

• Subscription services after 7 of use.
• Products already downloaded or accessed in full.
• Custom or personalized services once the work has commenced.

Refund Process
To request a refund:

1. Contact our support team at atharvaparulekar02@gmail.com with your order details.
2. Provide a brief explanation of the reason for your refund request.
3. Our team will review your request and respond within 7 days

Approved refunds will be processed within 15 Days and credited to your original payment method.

Cancellation Policy

• Service Subscriptions: Users may cancel subscriptions at any time. Cancellations will take effect at the end of the current billing cycle.
• Digital Product Orders: Cancellations of digital product orders must be made within [X hours] of purchase. If the product has been accessed or downloaded, cancellation may not be possible.

Modifications to This Policy
We reserve the right to update or modify this policy at any time. Users will be notified of significant changes via email or an announcement on our website.

Contact Information
For any questions regarding our Refund and Cancellation Policy, please reach out to us at atharvaparulekar02@gmail.com